Returns & Exchanges
Changed your mind or need a different size? We make it easy.
Start your Return / Exchange →Takes about 2 minutes · no phone call needed
1
Tap “Start your Return / Exchange”
The button above opens our returns portal.
2
Enter your Order ID and registered phone or email
You’ll find these in your order confirmation email, WhatsApp, or SMS.
3
Choose items, pick return or exchange, and submit
Select a reason (and a new size for exchanges). We’ll arrange a pickup and keep you posted.
What you’ll need
- Your Order ID (e.g. #RYZ1234)
- The phone number or email used on the order
Need a hand? WhatsApp +91 99111 88118 or email care@ryzstore.com — 7 days a week.
